01 First check whether your ticket qualifies for a minor name correction, which covers up to three characters in the last name or a middle name update.
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Your travel agent can make minor corrections—first, middle, or up to three characters in last name—without a waiver code.
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Delta allows one reissue per passenger ticket under these conditions.
02 Tickets must be issued on Delta stock (006) and all segments operated by Delta or Delta Connection only.
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If there’s an exclusion—such as travel to/from China or India, partner‑operated segments, or more than three character change—contact Delta directly.
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In those cases a new reservation or specialist assistance is required.
03 The agent updates the Passenger Name Record (PNR) to reflect the correction and adds the appropriate OSI message, for example:
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For middle or first name: OSI DL NAME CORRECTION TO FIRST/MIDDLE NAME ONLY
For minor last‑name corrections: OSI DL NAME CORRECTION TO 3 LETTERS OF LAST NAME ONLY
For added second surname: OSI DL NAME CORRECTION ADDED SECOND NAME TO LAST NAME
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Then the ticket is reissued as an even exchange, no waiver code needed.
04 If any of these scenarios apply — partner‑operated flights, travel to China or India, more than 3 letters changed, name already corrected once—☎️+1 (888) 727-0453
you must call Delta Reservations or Global Sales Support for assistance.
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They will determine whether a waiver or new booking is required.
05 1. Confirm ticket stock is Delta 006 and all flights Delta‑operated
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2. Verify only minor change needed (first, middle, or up to three letters last name)
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3. Agent updates PNR and adds OSI message
4. Ticket is reissued; no waiver required
All updates must preserve Secure Flight data; SSR DOCS entry may require rebuild.
06 If the correction exceeds those limits or exceptions apply, such as partner‑operated segments or travel to India/China, you need to contact Delta directly.
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They will advise whether you can correct or must book anew.
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Delta may require supporting documentation like court orders or legal name-change certificates for account updates.
07 Airlines systems must align with global border, passport, and fare rules, making even small name errors complex.
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Mistakes can cause denial of boarding or cancellation.
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Maintaining name accuracy is critical for TSA and international compliance.
08 • Passenger “JIM/SMYTHE” should be “JAMES/SMYTHE” — middle to full first name correction: agent updates PNR, adds OSI, reissues ticket.
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• Passenger “SMITH/ROBERT” should be “Smythe” (two letters different): minor last‑name fix under limit → handled by agent.
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• Passenger booked to India with more than 3 letters to change → Delta Reservations required.
09 Have your confirmation/ticket number ready, and government‑issued ID showing the correct name.
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If documentation is needed—birth certificate, marriage or court order—make sure you have electronic copies.
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This helps facilitate corrections on your SkyMiles account as well.
10 Review booking details carefully right after purchase—typos sometimes can be caught within the 24‑hour risk‑free window.
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Keep minor name corrections minimal to avoid complications later.
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If in doubt, have a second pair of eyes check spelling exactly as shown on your passport.
Minor corrections (first, middle, up to 3 letters in last name) can be done by your travel agent, with PNR OSI update, one reissue only, no waiver.
Complex cases (partner‑airline segments, more than three characters, travel to India/China, second correction) require contacting Delta directly.
Always match exactly the name on your passport to avoid boarding issues.
Secure Flight data (SSR DOCS) may need rebuilding after correction.
If you’re unsure whether your situation falls under minor correction or needs direct contact, don’t hesitate to ☎️+1 (888) 727-0453 for guidance.