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Select the specific reservation to open the itinerary details.
Tap Manage trip (or the three-dot menu) and look for Cancel trip or Cancel reservation.
Read the cancellation options and policy shown on screen — the app will indicate whether your ticket is refundable, eligible for a travel credit, or subject to fees.
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Wait for the confirmation screen and save or screenshot it. The app will send an email with cancellation details and any reference number.
Check the app’s Messages or Trips section later to monitor refund status or credit issuance.
Notes: If your booking was made through a third-party/OTA, cancel via that provider. For award tickets or complex itineraries, contact American Airlines support through the app’s help/chat feature or call customer service for assistance.
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Cancellation costs depend on your fare type and timing. Refundable tickets are free to cancel, while non-refundable tickets may incur fees. Travel during promotional periods or using Trip Flex may reduce or eliminate charges.
During 24 Hours Risk-Free Cancellation Period:
Full refund for any fare type if canceled within 24 hours.
No penalties or fees applied.
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After 24 Hours Risk-Free Cancellation Period:
Refundable tickets: Full refund minus processing, if applicable.
Non-refundable tickets: Receive travel credit for future use.
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