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1. Can I cancel any hotel on Priceline due to illness?
Yes, but your ability to receive a refund depends on the hotel’s cancellation policy and your booking type.
2. What documentation is needed for illness-related cancellations?
A doctor’s note, medical records, or official proof of illness is usually required.
3. How quickly should I contact Priceline after becoming ill?
Contact them as soon as possible to meet cancellation deadlines and maximize refund eligibility.
4. Are non-refundable bookings eligible for refunds due to illness?
Sometimes. Priceline may request an exception from the hotel if supporting documentation is provided.
5. How long does it take to receive a refund?
Refunds typically take 5–15 business days, depending on your payment method and hotel processing time.
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