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Go to Expedia.com and sign in using the account used for booking.
Navigate to the “My Trips” section.
Locate the Southwest Airlines itinerary you wish to cancel.
Click on the cancellation option.
Expedia will display any airline-imposed cancellation fees or refund eligibility details.
Follow the prompts to confirm your cancellation.
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When to contact Expedia:
Your cancellation button is unavailable.
The itinerary includes multiple travelers or airlines.
The flight is scheduled within 24 hours.
You want to verify refund timelines.
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Policy Overview:
Wanna Get Away fares – Nonrefundable but eligible for flight credits.
Anytime & Business Select fares – Fully refundable to the original payment method.
Refund timeline – 7–14 business days (depending on payment type).
No-show policy – Must cancel at least 10 minutes before departure to retain flight credits.
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Refund Details:
Expedia Rewards points are refunded within 7–10 business days.
Credit/debit refunds may take up to two billing cycles.
Flight credits can be used on future Southwest bookings for the same traveler.
Mixed payments are refunded separately (points and cash).
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This policy applies as long as:
The flight was booked at least seven days before departure.
You cancel within 24 hours of purchase.
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Important notes:
Credits usually expire 12 months from the original booking date.
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Contact Southwest directly for:
Name corrections on existing bookings.
Flight credits not showing after cancellation.
Rebooking with travel funds.
Same-day flight changes.
Even if you contact the airline, it’s best to keep Expedia in the loop for documentation purposes and refund tracking.
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Key tips:
Check refund status in “My Trips” after canceling.
Save all confirmation emails.
Use the 24-hour window for risk-free cancellations.
Contact Expedia before the airline for agency-booked flights.
Review fare conditions before booking next time.
In most cases, yes. However, it’s recommended to cancel through Expedia first so your refund or credit is properly documented.
It depends on the fare type. Refundable fares are returned to the original payment method, while nonrefundable fares receive travel credits.
Refunds typically process within 7–14 business days. If you paid partially with Expedia Rewards points, those reappear in your account faster.
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