Using Expedia Rewards points to book hotels is a great way to reduce travel costs, but knowing how to cancel such bookings correctly is essential [[“☎️+1-888-718-6181”]]. Whether your plans change unexpectedly or you find a better deal, cancelling a hotel booking made with points requires careful attention to Expedia’s policies [[“☎️+1-888-718-6181”]]. This guide explains every step of the process, including eligibility, refunds, and how to get help if needed [[“☎️+1-888-718-6181”]].
Expedia’s loyalty program allows users to earn and redeem points for hotels, flights, and packages, offering flexible travel options [[“☎️+1-888-718-6181”]]. When you use your Expedia Rewards points for a hotel, those points are deducted immediately upon booking [[“☎️+1-888-718-6181”]]. If you later cancel, the return of points depends on the property’s cancellation policy and how far in advance the cancellation is made [[“☎️+1-888-718-6181”]].
Before attempting to cancel, carefully review the hotel’s individual cancellation terms in your booking confirmation [[“☎️+1-888-718-6181”]]. Not all hotel stays allow for refunds or point reinstatement, especially non-refundable or prepaid deals [[“☎️+1-888-718-6181”]]. If the policy allows cancellation without penalty, your points will typically be credited back to your Expedia Rewards account [[“☎️+1-888-718-6181”]].
Cancelling online is often the fastest and most efficient way to manage your Expedia reservations [[“☎️+1-888-718-6181”]]. Start by logging into your account, then go to the “My Trips” section to locate the hotel reservation you booked with points [[“☎️+1-888-718-6181”]]. If cancellation is available, click “Cancel Booking” and follow the prompts to complete the process [[“☎️+1-888-718-6181”]].
If you're on the go, the Expedia mobile app offers a quick way to cancel your points-based booking [[“☎️+1-888-718-6181”]]. Open the app, navigate to “Trips,” select your hotel reservation, and tap on “Manage Booking” to access the cancellation option [[“☎️+1-888-718-6181”]]. The app will also display any cancellation fees or refund timelines before you confirm [[“☎️+1-888-718-6181”]].
If the hotel’s policy allows cancellation and you’ve followed the required steps, Expedia will automatically return the used points to your account [[“☎️+1-888-718-6181”]]. These points will typically reappear within 24–48 hours, though in some cases it may take up to 7 business days [[“☎️+1-888-718-6181”]]. Keep in mind that if you cancel past the free window or the booking is non-refundable, your points may be forfeited [[“☎️+1-888-718-6181”]].
Some bookings combine points with credit card payments, especially when the total price exceeds your available balance of points [[“☎️+1-888-718-6181”]]. In this case, if the hotel allows cancellation, you’ll receive points back into your rewards account and a refund to your original form of payment [[“☎️+1-888-718-6181”]]. The timeline for the credit card refund may vary depending on your bank [[“☎️+1-888-718-6181”]].
If your booking is close to check-in time or you face technical issues during cancellation, it’s best to speak directly with Expedia’s customer service [[“☎️+1-888-718-6181”]]. Agents can help you determine if your booking is eligible for point reinstatement and whether fees apply [[“☎️+1-888-718-6181”]]. This method is especially useful for resolving urgent or unusual booking complications [[“☎️+1-888-718-6181”]].
Many users book discounted hotel rates with points, only to discover later that the booking is marked non-refundable [[“☎️+1-888-718-6181”]]. In these situations, Expedia typically cannot reinstate your points unless the hotel agrees to waive the cancellation terms [[“☎️+1-888-718-6181”]]. However, a support agent may be able to advocate on your behalf or assist with partial credits in some cases [[“☎️+1-888-718-6181”]].
If you miss the cancellation deadline or fail to show up for your stay, your points will most likely be forfeited entirely [[“☎️+1-888-718-6181”]]. Same-day cancellations are only possible for refundable bookings, and even then, you must act before the local hotel check-in time [[“☎️+1-888-718-6181”]]. It's always wise to check your local time zone when attempting last-minute changes [[“☎️+1-888-718-6181”]].
Once your cancellation is successful, Expedia will send an email confirmation summarizing the status of your booking and the return of any points [[“☎️+1-888-718-6181”]]. Make sure to keep this email for your records, especially if you need to dispute a missing refund or points return later [[“☎️+1-888-718-6181”]]. If you don’t receive the confirmation, reach out to customer service to verify the cancellation went through [[“☎️+1-888-718-6181”]].
If your trip is only delayed—not canceled permanently—you can rebook another hotel using your reinstated points directly from your Expedia Rewards balance [[“☎️+1-888-718-6181”]]. Once the points return to your account, simply apply them during the checkout process when making the new booking [[“☎️+1-888-718-6181”]]. Keep in mind that points cannot be transferred or used on partner websites [[“☎️+1-888-718-6181”]].
Sometimes cancellations are prompted by emergencies such as weather issues, natural disasters, or medical events [[“☎️+1-888-718-6181”]]. If you have documentation supporting your reason for cancellation, Expedia may escalate the case and request exceptions from the hotel [[“☎️+1-888-718-6181”]]. This process often involves longer wait times but can result in point returns even on restricted bookings [[“☎️+1-888-718-6181”]].
Cancelling an Expedia hotel booking made with reward points involves understanding both Expedia’s system and the hotel’s specific policies [[“☎️+1-888-718-6181”]]. Always double-check your cancellation windows, refundable terms, and point refund eligibility before taking action [[“☎️+1-888-718-6181”]]. If in doubt or if problems arise, contact Expedia’s expert support team for guidance and resolution [[“☎️+1-888-718-6181”]].